spanstead

Field-service software for everyone

Español

The Whole Job. One System.

Quote, schedule and complete jobs in English or Spanish. Keep photos, time, invoices and payments together, so your team knows what comes next.

Paid pilot · Access by invitation. Personal onboarding and direct support from the Spanstead team.

Dispatch board, in English
The Spanstead Works dispatch board for Meridian Heating & Air: today's jobs grouped as needs attention, scheduled and en route, each card with its customer, address, assigned technician and on-my-way and complete controls
The crew app in Spanish on a phone: today's field work for Meridian Heating & Air, opening on the day agenda
Crew app, in Spanish
Demo workspace · sample records and financial figures

One job. Everyone working from the same record.

From the first estimate to the final payment, the office and crew can follow the work without rebuilding its history.

  1. A scheduled job card: preventive maintenance at 7:00 AM with the customer, address, two assigned technicians and the on-my-way, complete and edit-crew controls
    01

    Quote and schedule

    Keep the customer, property and estimate together. Assign the job and give the crew the details they need.

  2. The crew app's task list for the visit: cleaning the condenser coil with its before photo taken and the after photo still to add, the filter check done with its proof photo, and three tasks to go
    02

    Do the work

    Open assigned jobs in English or Spanish. Record time, checklists and photos on the job.

  3. Invoice rows with issue and due dates against total, paid and balance columns, showing which invoices are paid and which balances are still open
    03

    Invoice and follow through

    Track the invoice, payments received and recorded job costs together. Keep your accounting system for the books.

Crew app

Your office and crew can work in different languages.

English and Spanish interfaces keep the daily workflow familiar. AI translation can also help with written job instructions, with the original available to check.

AI translation uses your plan’s AI credits and needs a connection for new translations.

See the crew workflow
  • The crew app job list in Spanish: each assigned job with its status, customer, address, time, technician and a mark-complete button
    Assigned jobs
  • The crew app home in Spanish: today's field work and the day agenda, opening on an 8:00 a.m. thermostat install
    Today's work
  • The published route in the crew app in Spanish: the day's stops in order, each with its time window, address and the drive from the previous stop
    Published route

Shown in Spanish. Each person chooses their own language.

A completed service visit in the customer portal: date and time, service address, the visit progress from booked to finished, a completion report download and a request to rate the visit

Customer portal

And your customers watch it happen, without phoning you.

Every customer gets their own account, free on every plan. It shows the same job record the crew filled in: a visit tracker that moves when a technician taps on site, the photos from the visit, and the invoice with a Pay now button beside it — under your name and your logo.

Customers can confirm an appointment, pay an invoice, and choose whether your updates reach them by text message or WhatsApp. They cannot move your schedule, change a job, or see anything belonging to anyone else.

Equipment, fleet and inventory

Every tool, truck and part, one scan from its record.

Find it, tag it, scan it. Track tools, trucks and stock by location, with the people and jobs that use them connected to the same records.

Find it

Look it up. Skip the typing.

Search a tool, truck or part to fill in its details and source link. Unsure what it is? AI can suggest a name from a photo.

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Inside Spanstead

Fewer steps in the work you do every day.

The work someone used to do by hand: reading a photo or a receipt, preparing before-and-after photos to share, ordering the stops, checking the sky and noticing what is slipping.

Start the estimate from a photo.

Upload a photo of the job and AI suggests the line items. When a line matches a service on your price list, it uses your own price. You pick what to add and can change any line before the estimate goes out.

1. The job photo
Photo of a roof gutter packed with leaves, sediment and loose rock.
2. Pick the suggested lines
Suggest items from a photo panel. It describes the clogged gutter and suggests three lines: gutter cleaning at $185 and debris haul-away at $35, both matched to the price list, and a $60 flush marked as an AI estimate. The first line has been added.

Real job photo. The suggested lines and prices are sample data, not a live AI result.

Product screenshots. The forecast, estimate suggestions, receipt, route, messages, alerts and assistant request use sample data.

Free, no email required

What should you actually charge?

Most rate calculators assume every paid hour is billable, price labor off the wage instead of what it really costs, and multiply for margin when they should divide. Ours does none of that, and it shows every step of the math instead of asking you to trust it.

Typical shop charges
$85.00
It needs to charge
$113.56
A two-person crew at $25 an hour billing 62% of the hours it pays for. Every number is yours to change.

Switch with a plan

Bring your records. Review them before you move.

Start during onboarding with exports from FieldRoutes, Jobber, Housecall Pro, ServiceTitan or a spreadsheet. Preview field matches, review employee roles and check results before your team makes the switch.

See what moves and how
  1. 1Start with a sample
  2. 2Check the matches
  3. 3Preview and import
  4. 4Reconcile before switching

Import CSV or TSV files, then review your records before confirming.

The data import screen in Spanstead Works, where a business chooses the system its records are coming from before uploading CSV or TSV exports

For subcontractors

Track every bid, win the work, and get it signed.

From the first bid to the signed contract, with tools built for your trade.

Bid tracking

Never miss a bid deadline.

See bids by deadline, get reminders, and track submissions and results to know your win rate with each general contractor.

Construction · HVAC, plumbing & electrical

1 / 4 · Bid tracking

Questions

What owners ask first.

Can my crew use it in Spanish while the office works in English?

Yes. Each person chooses their own language, and the same job, checklist and messages read in it. Written job instructions can be translated with AI, with the original one tap away. New translations use your plan's AI credits and need a connection.

How do I move over from FieldRoutes, Jobber, Housecall Pro or ServiceTitan?

Export CSV or TSV files from your current system and bring them in during onboarding. You review the column matches, team roles and results before anything is confirmed, and we go through the exceptions with you.

Does it work for subcontractors who bid to general contractors?

Yes. In construction and HVAC, plumbing and electrical workspaces, an estimate with the GC's bid deadline goes on a bid board, flagged 48 hours out with a reminder. You record it as submitted, won or lost and see your hit rate with each GC. If you hire subs yourself, construction workspaces can send invitations to bid and compare what comes back.

See construction and remodeling
Can my customers get text messages or WhatsApp?

Customer texting is an optional managed service: $59 setup and $39 per workspace per month after approval and activation. It includes one US local number and 1,000 combined incoming/outgoing SMS segments per calendar month. Optional $25 packs add 1,000 segments. Carrier approval is required. WhatsApp is separate and subject to availability.

Messaging setup
Does it replace QuickBooks?

No. It is not accounting software and not a payroll bureau. QuickBooks Online stays your ledger, and Spanstead syncs to it.

How is my business data protected?

Owners sign in with a second factor, connections use HTTPS, and roles limit who can work with your records. Spanstead does not hold its own SOC 2 certification, so we go through your security, export and recovery requirements before onboarding.

What we do with your data
How does the paid pilot work?

Apply with a short form; no card is needed and no account is created. We review the fit, then agree your plan, onboarding scope and billing before you enroll. You work directly with the team building Spanstead.

Ready when you are

Run your next job on one system.

Start with the customer and finish with the payment, the costs, and the margin still attached to the job.

See what moves and howNo card to apply. Paid pilot access by invitation.